If your company is looking to supplement or provide service desk support, Roeing has the right solution. Roeing can outsource your IT Service Desk. We tailor our solution to your business requirements taking into consideration call volumes and service requests. Combined with our Technology Service offerings we are able to augment or replace your IT department. Roeing’s Service Desk is built on ITIL fundamentals featuring:
- Intelligent call automation
- Best-in-class ticket management
- Custom follow-up and call back options
- Fast and friendly service
Let’s have a conversation by calling Roeing Service Desk’s dedicated support line at (765) 477-6163.
Working with Roeing has been a great experience. They really care about delivering the product that was requested. We’ve found them to be accessible, responsive, and creative. We wouldn’t hesitate to work with them again on another project, or recommend them to others.– Eric Grossman, Tippecanoe County Assessor